Team Management Pack - Save $114

A dental practice runs on its people. The clinical skill is there, the equipment is there, the patients are there — but if the team doesn't know exactly what their role requires, if meetings are unproductive or never happen at all, and if there are no clear standards to manage against, the practice will always underperform relative to its potential. The practices that run well are the ones where every team member knows what is expected of them, where the PM runs meetings that actually move things forward, and where the whole team is working from the same playbook.

The Team Management Pack brings together seven of the most practical team management resources in the Resolve library — covering role clarity for every clinical and administrative position, job description templates, and a complete meeting management system. Seven documents. One bundle. Everything a practice manager needs to define, lead, and run a high-performing dental practice team.

1 — Dental Assistant Role Manual The complete reference guide for the dental assistant role in an Australian dental practice. Covers scope of practice, daily clinical and non-clinical responsibilities, infection control obligations, instrument management, surgery preparation and pack-down, patient communication standards, and KPIs. Sets clear expectations from day one and gives every dental assistant a single, comprehensive reference for everything the role requires. Individual value: $29.

2 — Hygienist / OHT Role Manual The complete reference guide for the dental hygienist and oral health therapist role. Covers AHPRA registration requirements, state-specific scope of practice, daily responsibilities, periodontal assessment protocol, patient communication and recall, pre-booking expectations, and KPIs including column utilisation rate, pre-booking rate, and active patient count. Designed to be provided at the start of employment and reviewed annually. Individual value: $29.

3 — Front Office Coordinator Role Manual The complete reference guide for the front office coordinator role — the most underestimated position in a dental practice. Covers patient communication standards, appointment book management, recall and reactivation, HICAPS and health fund processing, end-of-day reconciliation, new patient experience, and KPIs. Sets a professional standard for the role and gives every FOC a clear picture of what excellent performance looks like and how it will be measured. Individual value: $29.

4 — Job Description Templates Pack Ready-to-use job description templates for every core role in a dental practice — practice manager, dental assistant, hygienist/OHT, front office coordinator, treatment coordinator, and 2IC. Each template covers the role summary, key responsibilities, required qualifications and experience, reporting structure, and performance expectations. Use them for recruitment, induction, and performance management — or as the foundation for a customised version that reflects your specific practice. Individual value: $29.

5 — Practice Meeting Management Guide A complete guide to running effective practice meetings — covering why most dental practice meetings fail, how to set a clear agenda, how to manage time and participation, how to handle conflict in a meeting, and how to ensure decisions are followed through. Includes guidance on meeting frequency, who should attend, and how to build a meeting culture where team members actually want to be present. The PM who runs great meetings builds a team that communicates well, resolves problems quickly, and moves in the same direction. Individual value: $29.

6 — Monthly Team Meeting Pack A complete, ready-to-use pack for the monthly all-team meeting — including a structured agenda template, a pre-meeting preparation checklist, a facilitation guide for the PM, a team wins and recognition section, a practice update framework, and a minutes template. Designed so the PM can prepare and run a professional, productive monthly meeting in under 30 minutes of preparation time. Individual value: $29.

7 — Practice Meeting Agenda Pack A set of ready-to-use agenda templates for every type of practice meeting — clinical team meetings, administrative team meetings, one-on-one check-ins, performance review meetings, and emergency team huddles. Each template is structured to keep the meeting focused, time-efficient, and outcome-oriented. Use them as-is or customise for your practice's specific meeting rhythm. Individual value: $29.

Who this pack is for: Practice Managers who want every team member to have a clear, documented standard for their role — and a meeting system that keeps the whole team aligned and accountable. Practice Owners who are tired of role ambiguity, inconsistent performance, and meetings that go nowhere. Any practice that is onboarding new team members and wants professional, ready-to-use role manuals and job descriptions rather than starting from scratch. Practices that have never had a consistent meeting rhythm and want to build one that actually works.

📦 Bundle includes 7 instant digital downloads — all in editable Microsoft Word (.docx) format. Each document is delivered separately and available immediately after purchase.

⬇️ Instant digital download — all seven documents available immediately after purchase

🦷 Built for Australian dental practices — every role manual references AHPRA registration requirements, Australian Award conditions, ADA item numbers, and HICAPS claiming standards

💰 Individual value $203 — yours for $89. Save $114.