Resolve Dental Consultancy
Practice Meeting Management Guide 2026
Practice Meeting Management Guide 2026
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A complete meeting management guide for Australian dental Practice Managers — 10 pages covering the Resolve meeting framework, preparation checklists, chairing skills, minutes and action registers, post-meeting follow-up, and building a healthy meeting culture. Written by Resolve Dental Consultancy with over 37 years of Australian dental industry experience.
Most dental practices run meetings that produce conversation but not change. This guide gives you the philosophy, the frameworks, and the practical tools to run every type of practice meeting — from the daily huddle to the annual planning day — with consistency, confidence, and real follow-through.
Designed to work alongside the Resolve Daily Morning Huddle Template, Monthly Team Meeting Pack, Monthly Business Meeting Pack, and Practice Meeting Action Register.
✔ Fully editable Microsoft Word format — adopt as your practice meeting policy
✔ 10 pages — 6 sections covering the full meeting management lifecycle
✔ Includes the Resolve Meeting Framework table (7 meeting types with frequency, duration, and attendees)
✔ Pre-meeting preparation checklist, chairing guide, difficult situations guide, and post-meeting checklist
✔ Meeting culture diagnostic — signs of healthy vs poor meeting culture with solutions
✔ Instant digital download
✔ Single-practice licence
What's Included — 6 Sections:
Section 1 — The Resolve Meeting Framework
A complete hierarchy of 7 meeting types for dental practices — Daily Huddle (daily, 10–15 min, all clinical and front desk), Weekly Clinical Meeting (weekly, 20–30 min, clinical team), Monthly Team Meeting (monthly, 45–60 min, full team), Monthly Business Meeting PM + Owner (monthly, 60–90 min), Quarterly Review (quarterly, 2–3 hours), Annual Planning Day (annually, full day), and 1:1 Check-In (monthly per team member, 15–30 min). Includes Resolve's recommended starting point for practices new to structured meetings.
Section 2 — Before the Meeting: Preparation is 80% of the Work
A 10-item pre-meeting preparation checklist with timing and owner columns, and a guide to writing a good agenda — with a 5-element agenda template (item number, title, purpose, time allocation, owner, pre-reading).
Section 3 — During the Meeting: Chairing with Confidence
The PM's role as chair — 9 chairing responsibilities with practical scripts for each. A difficult situations guide covering 5 common meeting challenges (negative team member, heated disagreement, meeting running over, off-agenda topics, absent decision-maker) with specific handling strategies.
Section 4 — Recording the Meeting: Minutes and Action Registers
What good minutes include (11-element checklist), what minutes are NOT, a 6-step minutes distribution and confirmation process with timing, and a detailed guide to the Action Register — including the rule that every action must have ONE named owner and a specific due date.
Section 5 — After the Meeting: Follow-Up is Where the Value is Created
A 7-item post-meeting checklist with timing and owner columns, and a 4-level guide to chasing overdue actions without damaging relationships — from gentle reminder through to performance conversation.
Section 6 — Building a Meeting Culture in Your Practice
Signs of a healthy meeting culture (5 indicators), a diagnostic table of 5 signs of a poor meeting culture with root causes and solutions, and Resolve's closing challenge to Practice Managers to take personal responsibility for making meetings excellent.
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