Resolve Dental Consultancy

Job Description Templates Pack 2026

Name: Job Description Templates Pack 2026
Brand: Resolve Dental Consultancy
Price: 99.00 AUD
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$99.00 AUD

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8 Complete, Customisable Job Descriptions for Every Key Role in an Australian Dental Practice

A signed job description is one of the most important documents in an employee's personnel file. It creates clarity, sets expectations, and is the foundation of every performance conversation. If a team member does not have a current, signed job description — this pack gives you everything you need to fix that today.

The Job Description Templates Pack 2026 contains eight complete, customisable job description templates covering every core role in an Australian dental practice — from the Practice Manager to the Practice Owner. Each JD includes a position purpose statement, a detailed duties list, qualifications and experience requirements, key competencies, performance standards, and a signature block for acknowledgement. All templates are aligned with the HPSS Award 2020 [MA000027] and updated for the DA classification changes effective 1 April 2026.

The pack includes 8 complete documents:

JD 1 — Practice Manager Leadership and team management, operations and systems, financial management, marketing and patient experience, and compliance. Includes performance standards covering production targets, FTA rate, recall pre-booking rate, and monthly financial reporting obligations. Award: HPSS Award 2020 or award-free above the high-income threshold.

JD 2 — General Dentist Clinical care, patient communication, team and operations, and compliance and AHPRA registration. Includes a critical note on the obligation to notify the Practice Manager immediately of any condition, limitation, or undertaking placed on AHPRA registration. Award: HPSS Award 2020 Health Professional classification or award-free if structured as an associate.

JD 3 — Dental Assistant Chairside clinical support, sterilisation and infection control, radiography (licence holders only), stock management, and patient care. Updated for the new Schedule J DA classification structure from 1 April 2026 — Entry Level, Certificate III, Experienced/Senior, and Advanced/Senior II. Award: HPSS Award 2020 Support Services classification.

JD 4 — Front Office Coordinator Patient communication and reception, appointment management, financial and administration, and recall and patient retention. Performance standards include 80% pre-booking rate, calls answered within 3 rings, and 100% FTA follow-up within 24 hours. Award: HPSS Award 2020 or Clerks — Private Sector Award 2020 (with guidance on which applies).

JD 5 — Dental Hygienist / Oral Health Therapist Clinical services for both Hygienist and OHT scope, patient education and recall, and compliance. Includes an extended scope section for OHTs covering restorative treatment, extractions, and independent practice within AHPRA scope. Award: HPSS Award 2020 Health Professional classification.

JD 6 — Treatment Coordinator Treatment plan presentation, case acceptance and follow-up, patient support and finance, and administration. Performance standards include a 70% case acceptance rate target, 2-week follow-up on all outstanding treatment plans, and written treatment plan summaries within 24 hours. Award: HPSS Award 2020 or award-free depending on salary and duties.

JD 7 — Second-in-Charge / Senior FOC (2IC) Operational leadership in the PM's absence, team support and mentoring, all FOC duties at a senior standard, and systems and administration. Includes a clear purpose statement: the 2IC is the PM's delegate — not just a senior receptionist. Award: HPSS Award 2020 Senior Support Services classification.

Document 8 — Practice Owner Role Clarity Not an employment document — a role clarity tool for Practice Owners. A side-by-side table of what the owner should focus on versus what should be delegated to the PM, covering clinical excellence, strategic direction, culture, financial oversight, key external relationships, and major investment decisions. Includes a 7-point Owner-PM relationship health checklist.

Who this is for:

Practice Managers who need current, signed job descriptions for every team member
Practice Owners who want clearly defined role expectations across the whole practice
Dental practices that are hiring and want a professional, structured onboarding process
Any practice where team members are unclear about their responsibilities or where performance conversations are difficult because expectations were never written down

📄 Format: 25-page Microsoft Word document (.docx) containing all 8 job description templates — fully customisable with your practice name, employee details, and performance targets

⬇️ Instant digital download — available immediately after purchase

🦷 Built for Australian dental practices — aligned with HPSS Award 2020 [MA000027] and updated for April 2026 DA classification changes

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Professional templates that attract better candidates

The quality of a job description directly affects the quality of applications you receive. These templates are well-written, comprehensive, and present the practice professionally. Since using them our applications have been more targeted and the interview process has been more efficient. Excellent resource for any practice that recruits regularly.

Good starting point for every recruitment

These templates provide a solid foundation for any job description. They cover the key responsibilities, the required qualifications, and the performance expectations clearly. We add practice-specific details but the base structure saves significant time. Good value for a practice that recruits regularly.

Improved the quality of our job applications immediately

We used one of these templates for a recent FOC recruitment and the quality of applications was noticeably better than previous rounds. A clear, well-written job description attracts better candidates and sets clearer expectations from the start. The templates are professional and comprehensive — they present the practice well and give candidates a realistic picture of the role.

Saved hours of writing for every new hire

We were writing job descriptions from scratch every time we recruited and they were inconsistent and incomplete. This pack gave us professional templates for every role in the practice. The structure covers the key responsibilities, the required qualifications, the performance expectations, and the reporting lines. We've used them for three recent hires and the quality of applications has improved.

Covers every role we employ

This pack has templates for every role in our practice — dentist, dental assistant, FOC, treatment coordinator, and practice manager. Having role-specific templates means we don't have to start from scratch for every recruitment. We've used three of the templates already and all have worked well. Excellent value.

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Job Description Templates Pack 2026

Job Description Templates Pack 2026

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