{"product_id":"the-patient-experience-marketing-pack-2026-save-114","title":"The Patient Experience \u0026 Marketing Pack 2026 - Save $114","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eSeven Essential Resources for Dental Practices That Want to Attract New Patients, Retain Existing Ones, and Build a Strong Online Presence\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe practices that grow consistently are not always the ones with the best clinical team or the most modern equipment. They are the ones that make every patient feel genuinely welcomed from the very first contact, follow up consistently, stay visible online, and give patients a reason to come back — and to tell their friends. Most of this is not complicated. It just requires the right systems, the right templates, and the discipline to run them consistently.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe \u003cstrong\u003ePatient Experience \u0026amp; Marketing Pack\u003c\/strong\u003e brings together seven of the most practical patient-facing resources in the Resolve library — covering the complete new patient journey, patient reactivation, Google review management, social media, and quarterly newsletters. Seven documents. One bundle. Everything a practice needs to deliver a consistently excellent patient experience and build the kind of online presence that drives real growth.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\u003cstrong\u003eWhat's included:\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e1 — Google Review Response Templates\u003c\/strong\u003e A complete set of ready-to-use response templates for every type of Google review — five-star reviews, four-star reviews, neutral reviews, and negative reviews. Responding to every Google review is one of the most effective and most overlooked reputation management strategies available to a dental practice. These templates are AHPRA compliant, warm and professional in tone, and written to be customised with the patient's name and specific detail in under two minutes. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e2 — New Patient Admin Checklist\u003c\/strong\u003e A step-by-step checklist covering every administrative task involved in onboarding a new patient — from the initial enquiry through to the post-appointment follow-up. Covers phone enquiry handling, new patient form collection, health fund verification, appointment confirmation, clinical record creation, HICAPS setup, and post-appointment documentation. Ensures every new patient receives a consistent, professional experience regardless of which team member is managing the process. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e3 — New Patient Email Sequence\u003c\/strong\u003e Three ready-to-send email templates covering the complete new patient journey — booking confirmation, pre-appointment reminder, and post-appointment follow-up. Replace the bracketed placeholders with your practice details, load into your practice management software, set the send triggers, and the sequence runs automatically for every new patient. Includes SMS alternatives for all three touchpoints and an AHPRA compliance note for the post-appointment Google review invitation. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e4 — New Patient Welcome Pack\u003c\/strong\u003e A complete, ready-to-customise welcome pack for new patients — covering a personal welcome message from the practice, what to expect at the first appointment, the practice's approach to patient care, health fund and payment information, and the practice's contact details and opening hours. Designed to be emailed to new patients before their first appointment or printed and presented on arrival. Sets the tone for the patient relationship from the very first visit. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e5 — Patient Reactivation Pack\u003c\/strong\u003e A complete system for identifying and reactivating overdue patients — covering how to segment the overdue patient list, a sequence of ready-to-send reactivation email and SMS templates, a phone script for the follow-up call, and guidance on when to stop pursuing a patient and how to manage the record. One of the highest-return activities in dental practice marketing — reactivating a patient who already knows and trusts the practice costs a fraction of acquiring a new one. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e6 — Practice Newsletter Template\u003c\/strong\u003e A quarterly patient newsletter template with four seasonal editions — Summer, Autumn, Winter, and Spring — each with ready-to-customise content covering a personal message from the practice, a seasonal oral health tip, a practice news section, a team member profile, and a seasonally relevant call to action. AHPRA compliant throughout. Replace the placeholders, add your practice news, and send. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e7 — Social Media Caption Templates\u003c\/strong\u003e A complete set of ready-to-use social media caption templates for Facebook and Instagram — covering educational posts, team culture posts, patient experience posts, seasonal oral health tips, practice news announcements, and recall reminder posts. Written in a warm, professional tone that reflects well on the practice without making clinical claims that breach AHPRA advertising guidelines. Includes a posting frequency guide and a simple 4-week content calendar template. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003eWho this pack is for:\u003c\/strong\u003e Practice Managers who want to deliver a consistently excellent new patient experience without reinventing the wheel for every new team member who joins the front desk. Practice Owners who want to grow the practice through better retention and online reputation rather than expensive advertising. Front Office Coordinators responsible for new patient onboarding, recall management, and social media who want ready-to-use templates that are professional, AHPRA compliant, and easy to customise. Any practice that knows its patient communication and online presence could be stronger but has never had the time or the starting point to build a proper system.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e📦 Bundle includes 7 instant digital downloads — all in editable Microsoft Word (.docx) format. Each document is delivered separately and available immediately after purchase.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e⬇️ Instant digital download — all seven documents available immediately after purchase\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e🦷 Built for Australian dental practices — AHPRA compliant throughout, references HICAPS, Australian health fund extras cycles, and Australian social media best practices for healthcare providers\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e💰 Individual value $203 — yours for $89. Save $114.\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53978022347116,"sku":null,"price":89.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/lifestyle_manager_laptop_review.jpg?v=1778745275","url":"https:\/\/www.resolvedentalconsultancy.com.au\/products\/the-patient-experience-marketing-pack-2026-save-114","provider":"Resolve Dental Consultancy","version":"1.0","type":"link"}