{"product_id":"pl-monthly-team-meeting-pack-1","title":"Monthly Team Meeting Pack 2026","description":"\u003cp\u003eA complete structured meeting pack for the monthly full-practice team meeting — 8 pages covering wins and recognition, patient experience, practice performance, training, systems improvements, upcoming events, and a full action register. Built specifically for Australian dental practices and designed to complement the separate PM and Practice Owner business meeting.\u003c\/p\u003e\n\u003cp\u003eThis meeting is for the FULL team — clinical and non-clinical. It is not a business performance review. It is about team, culture, training, recognition, communication, and improvement ideas. Run it well and it becomes one of the most powerful culture-building tools you have as a Practice Manager.\u003c\/p\u003e\n\u003cp\u003e✔ Fully editable Microsoft Word format\u003cbr\u003e✔ 8 pages — 8 agenda sections plus action register and meeting close\u003cbr\u003e✔ Structured for a 50-minute meeting with time allocations per section\u003cbr\u003e✔ Includes standing items for wins, patient experience, and KPI sharing\u003cbr\u003e✔ Designed to complement the Resolve Monthly Business Meeting Pack (PM + Owner)\u003cbr\u003e✔ Instant digital download\u003cbr\u003e✔ Single-practice licence\u003c\/p\u003e\n\u003cp\u003eWhat's Included:\u003c\/p\u003e\n\u003cp\u003eMeeting Header\u003cbr\u003ePractice name, date, time, location, chair, minutes taker, team present, apologies, and next meeting date.\u003c\/p\u003e\n\u003cp\u003eWelcome and Opening (2 minutes)\u003cbr\u003eOpening comments and confirmation of previous minutes.\u003c\/p\u003e\n\u003cp\u003eSection 1 — Actions from Previous Meeting (5 minutes)\u003cbr\u003eItem-by-item review of previous meeting actions with four-way status tracking: Done \/ In Progress \/ Overdue \/ Closed.\u003c\/p\u003e\n\u003cp\u003eSection 2 — Wins, Recognition and Good News — Standing Item (5 minutes)\u003cbr\u003eFour structured discussion prompts covering patient compliments, team recognition, practice wins, and personal milestones. Includes a prompt to read out 5-star Google reviews received during the month.\u003c\/p\u003e\n\u003cp\u003eSection 3 — Patient Experience and Feedback — Standing Item (10 minutes)\u003cbr\u003eSix structured discussion prompts covering patient complaints, incident book entries, systemic process issues, and training needs. Separate fields for complaints\/incidents discussed and process improvements or training identified.\u003c\/p\u003e\n\u003cp\u003eSection 4 — Practice Performance Update — Standing Item (10 minutes)\u003cbr\u003eFive structured discussion prompts for sharing selected KPI results with the full team. Team KPI table covering new patients, recall pre-booking rate, FTA\/cancellation rate, Google review rating, and new Google reviews — with this month's result, target, and a team feedback\/ideas column. Includes Resolve's guidance on sharing KPI data in a positive, forward-looking way.\u003c\/p\u003e\n\u003cp\u003eSection 5 — Training and Development (5 minutes)\u003cbr\u003eFour structured discussion prompts covering mandatory training, recent course completions, new procedures or system updates, and the next scheduled training session.\u003c\/p\u003e\n\u003cp\u003eSection 6 — Systems, Operations and Improvements (10 minutes)\u003cbr\u003eFive structured discussion prompts for raising operational issues, process improvement ideas, new systems or workflow changes, and scheduling or rostering matters.\u003c\/p\u003e\n\u003cp\u003eSection 7 — Upcoming Events and Planning (5 minutes)\u003cbr\u003eFour structured discussion prompts covering public holidays, marketing campaigns, staff leave, and VIP patients or complex cases.\u003c\/p\u003e\n\u003cp\u003eSection 8 — Any Other Business (5 minutes)\u003cbr\u003eOpen AOB section for team-raised items.\u003c\/p\u003e\n\u003cp\u003eTeam Meeting Action Register\u003cbr\u003eFull-page action register with task detail, owner, due date, and done tick — reviewed at the start of every subsequent meeting.\u003c\/p\u003e\n\u003cp\u003eMeeting Close\u003cbr\u003eMeeting close time, date of next meeting, key theme\/focus for next month, and PM follow-up items. Includes a reminder to distribute minutes to all team members — including those absent — within 48 hours.\u003cbr\u003e\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53695213928812,"sku":null,"price":29.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_staff_team_meeting.png?v=1777698012","url":"https:\/\/www.resolvedentalconsultancy.com.au\/products\/pl-monthly-team-meeting-pack-1","provider":"Resolve Dental Consultancy","version":"1.0","type":"link"}