{"product_id":"lab-work-tracking-sop-2026","title":"Lab Work Tracking SOP 2026","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eA Complete Procedure for Sending, Tracking, Receiving, and Quality-Checking Dental Laboratory Work\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eA lost crown. A fitting appointment with nothing to fit. A patient sitting in the chair while someone frantically calls the lab. It is one of the most avoidable problems in dental practice — and it happens in practices that do not have a disciplined lab tracking system.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe \u003cstrong\u003eLab Work Tracking SOP 2026\u003c\/strong\u003e is a complete procedure for sending, tracking, receiving, and quality-checking dental laboratory work — so nothing is lost, late, or fitted without being properly checked. Covering every stage of the lab case lifecycle, from prescription preparation through to the pre-fitting quality check, this SOP gives the practice a single, consistent system that every team member can follow.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe SOP is structured across 5 parts:\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003ePart 1 — Why Lab Tracking Matters\u003c\/strong\u003e A plain-language explanation of the clinical and financial consequences of poor lab tracking — wasted appointments, re-impressions, patient trust erosion, and revenue loss — and the case for a simple, disciplined system. Includes a lab work contact directory template for primary, backup, and specialist laboratories.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003ePart 2 — Sending Lab Cases\u003c\/strong\u003e The complete standard lab case preparation checklist — prescription form requirements, impression quality check, shade recording, photography, secure packaging, lab log entry, and the single most important instruction: always include the patient's fitting appointment date on the prescription. Includes a standard turnaround time reference table for every common case type — single crowns, bridges, RPDs, full dentures, veneers, nightguards, implant crowns, and orthodontic appliances — with notes on timing, try-in cycles, and the 2-day buffer rule for booking fitting appointments.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003ePart 3 — The Lab Log\u003c\/strong\u003e The master record for every case currently out with the laboratory. Includes the complete lab log template — case number, patient name, dentist, case type, date sent, lab, expected return date, fitting appointment date, received date, quality checked, and notes. Covers the daily morning review process: how to check cases due back today or within 3 days, how to confirm with the lab, and what to do when a case is overdue. The rule is clear: a case that is overdue is chased immediately — not waited on.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003ePart 4 — Receiving and Checking Lab Cases\u003c\/strong\u003e The complete lab case receiving checklist — delivery matching the lab log, prescription verification, visual inspection for margin quality, occlusal surface integrity, cracks and chips, shade check, fit on model, and lab log update. Covers the non-negotiable principle: no lab case is fitted without being checked first. The check takes 2–5 minutes. The re-do takes 2–3 weeks.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003ePart 5 — Managing Overdue and Problem Cases\u003c\/strong\u003e A clear response table covering every scenario where the lab lets the practice down — case not received on time, case not ready for the patient appointment, case received with a defect, case lost by the lab, and repeated quality or turnaround issues. Each scenario includes the required action, the responsible person, and the timeline. Includes guidance on building a genuine relationship with the lab contact by name — the single most effective way to get cases prioritised and problems resolved quickly.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003eWho this is for:\u003c\/strong\u003e Practice Managers who want a consistent, documented lab tracking system that the whole team can follow. Dental Assistants responsible for lab case preparation and receiving. Front Office Coordinators managing patient fitting appointments and patient communication when cases are delayed. Practice Owners who want to eliminate the wasted appointments and patient complaints that come from poor lab management.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e📄 Format: 6-page editable Microsoft Word document (.docx) — complete the practice-specific fields with your practice name, lab work coordinator name, and laboratory contact details. Includes the lab log template ready to use immediately.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e⬇️ Instant digital download — available immediately after purchase\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e🦷 Built for Australian dental practices — covers every common lab case type with realistic turnaround times and a practical daily review process\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53878348906860,"sku":null,"price":29.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/lifestyle_recall_system_computer_5c1c28df-4d04-4d0e-a9e3-eaf2116dd3cc.png?v=1779349200","url":"https:\/\/www.resolvedentalconsultancy.com.au\/products\/lab-work-tracking-sop-2026","provider":"Resolve Dental Consultancy","version":"1.0","type":"link"}