{"product_id":"foc-front-of-clinic-daily-task-checklist","title":"Front of Clinic Daily Task Checklist 2026","description":"\u003cp\u003eA complete weekly task accountability checklist for the Front Office Coordinator (FOC) in an Australian dental practice — 5 pages covering morning opening tasks, tasks during the day, end-of-day closing tasks, specific day tasks (Monday through Friday), and fortnightly and monthly tasks. Print one per week, complete daily, and present to the Practice Manager for sign-off every Friday.\u003c\/p\u003e\n\u003cp\u003eReception is the engine room of a dental practice. When the front desk runs to a consistent, documented standard — patients are confirmed, gaps are filled, accounts are reconciled, and nothing falls through the cracks. This checklist gives your FOC a clear, accountable daily framework and gives the Practice Manager a simple weekly sign-off tool.\u003c\/p\u003e\n\u003cp\u003e✔ Fully editable Microsoft Word format — or print and complete by hand\u003cbr\u003e✔ 5 pages — 5 task sections with Monday-to-Friday tick columns\u003cbr\u003e✔ Covers morning, during-day, and end-of-day tasks plus specific daily and monthly tasks\u003cbr\u003e✔ Includes FOC sign-off and Practice Manager sign-off at the end of each week\u003cbr\u003e✔ Includes a tasks-not-completed section with reason and action required\u003cbr\u003e✔ Instant digital download\u003cbr\u003e✔ Single-practice licence\u003c\/p\u003e\n\u003cp\u003eWhat's Included:\u003c\/p\u003e\n\u003cp\u003eMorning Opening Tasks (12 tasks)\u003cbr\u003eFloat and petty cash check, voicemail, emails and online enquiries (within 2 hours), schedule review and gap filling, patient confirmations, SMS reminders (2 days ahead), broken appointment follow-up, recall confirmation calls, lab jobs and referral letters with huddle sheets, daily huddle sheet preparation, equipment checks (EFTPOS, HICAPS, computers), and reception supply restock.\u003c\/p\u003e\n\u003cp\u003eTasks During the Day (10 tasks)\u003cbr\u003ePhone answering standard (within 3 rings), accounts and HICAPS processing, HICAPS slip filing, pre-booking next appointment for every patient before they leave, new patient satisfaction survey, Google review request SMS\/email (within 24 hours), document filing and scanning, urgent message actioning, TLC courtesy calls to patients seen yesterday, and cancellation waitlist management.\u003c\/p\u003e\n\u003cp\u003eEnd of Day Closing Tasks (10 tasks)\u003cbr\u003eDaily production and payment reconciliation, EFTPOS\/HICAPS\/cash balancing and banking, cash and petty cash lock-up, data backup confirmation, tomorrow's huddle sheet preparation, patient record closure, computer log-off, document security, front desk reset, and non-essential equipment switch-off.\u003c\/p\u003e\n\u003cp\u003eSpecific Day Tasks\u003cbr\u003eMonday — cancellation list review and outstanding Friday items. Tuesday — thank-you cards to referring patients. Wednesday — lab expense entry and Medicare\/CDBS reconciliation. Thursday — team meeting minutes distribution. Friday — timesheet confirmation, banking, and weekly checklist sign-off presentation to Practice Manager.\u003c\/p\u003e\n\u003cp\u003eFortnightly and Monthly Tasks\u003cbr\u003eFortnightly: overdue recall report and consumables stock check. Monthly: incomplete treatment report, waiting area magazine refresh, office spring clean, stationery order, patient record updates (addresses, phone numbers, health fund details), and Google Business Profile review.\u003c\/p\u003e\n\u003cp\u003eWeekly Sign-Off\u003cbr\u003eTasks not completed this week — task, reason, and action to be taken. FOC name and signature. Practice Manager sign-off and date.\u003cbr\u003e\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53695222710636,"sku":null,"price":29.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/product_photo_documents.png?v=1777691913","url":"https:\/\/www.resolvedentalconsultancy.com.au\/products\/foc-front-of-clinic-daily-task-checklist","provider":"Resolve Dental Consultancy","version":"1.0","type":"link"}