{"title":"Bundles","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eOur bundles bring together the most complementary resources in the Resolve Dental Consultancy range — so your practice gets a complete system rather than individual pieces.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eEvery bundle is:\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✔ Instantly downloadable — all documents delivered together in one purchase ✔ Fully editable — customise with your practice name and details ✔ 2026-compliant — updated for the latest Australian legislation and standards ✔ Single-practice licence — use across your entire team in one location\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eWhether you are building your infection control system from scratch, tightening up your HR documentation, getting your compliance calendar in order, or giving your Practice Manager the tools to lead effectively — there is a bundle built for exactly that.\u003c\/p\u003e","products":[{"product_id":"the-complete-infection-control-system-for-australian-dental-practices","title":"Complete Infection Control System Bundle 2026 - Save $126","description":"\u003cp\u003eEverything your Australian dental practice needs to build, implement, and maintain a complete infection prevention and control system — five comprehensive resources in one bundle, aligned with the ADA Guidelines for Infection Prevention and Control 5th Edition (2026) and AS\/NZS 5369:2023 including Amendment 1.\u003c\/p\u003e\n\u003cp\u003ePurchased individually these five products total $425. Buy the bundle and save $126.\u003c\/p\u003e\n\u003cp\u003eWhether you are setting up your infection control system from scratch, preparing for an audit, or tightening up existing procedures, this bundle gives your clinical team and Practice Manager a complete, standards-aligned system they can implement immediately.\u003c\/p\u003e\n\u003cp\u003e✔ 5 fully editable Microsoft Word resources\u003cbr\u003e✔ Aligned with ADA Guidelines 5th Edition (2026) and AS\/NZS 5369:2023\u003cbr\u003e✔ 2026-compliant\u003cbr\u003e✔ Instant digital download — all 5 documents delivered together\u003cbr\u003e✔ Single-practice licence\u003c\/p\u003e\n\u003cp\u003eWhat's Included:\u003c\/p\u003e\n\u003cp\u003e1. Infection Prevention \u0026amp; Control Manual 2026\u003cbr\u003eThe most comprehensive infection control manual available for Australian dental practices — 74 pages, 18 sections, covering hand hygiene, PPE, instrument reprocessing, steriliser validation, DUWL management, sharps safety, waste management, immunisation, CJD protocol, and more. The complete infection control reference for your practice.\u003cbr\u003eIndividual price: $149\u003c\/p\u003e\n\u003cp\u003e2. Sterilisation \u0026amp; Instrument Reprocessing Pack 2026\u003cbr\u003eA complete, practice-ready sterilisation and instrument reprocessing system — covering instrument classification, the 9-step reprocessing workflow, mechanical and manual cleaning protocols, packaging and traceability, steam sterilisation, handpiece management, steriliser testing and validation, and ready-to-use daily monitoring logs and registers.\u003cbr\u003eIndividual price: $79\u003c\/p\u003e\n\u003cp\u003e3. PPE \u0026amp; Hand Hygiene Pack 2026\u003cbr\u003eA complete PPE and hand hygiene system for your clinical team — covering the correct selection and use of gloves, masks, eyewear, and protective clothing for every clinical procedure, hand hygiene technique and the 5 Moments of Hand Hygiene, PPE donning and doffing procedures, and ready-to-use compliance checklists.\u003cbr\u003eIndividual price: $49\u003c\/p\u003e\n\u003cp\u003e4. Clinical Cleaning \u0026amp; Environment Pack 2026\u003cbr\u003eA complete clinical environment cleaning and disinfection system — covering surface classification, cleaning and disinfection protocols for clinical and non-clinical zones, dental unit waterline management, spittoon and suction cleaning, and ready-to-use daily, weekly, and monthly cleaning checklists.\u003cbr\u003eIndividual price: $79\u003c\/p\u003e\n\u003cp\u003e5. Infection Control Forms Pack 2026\u003cbr\u003eA complete set of ready-to-use infection control forms, logs, and registers — including daily sterilisation monitoring logs, instrument tracking and traceability logs, biological indicator records, steriliser maintenance records, infection control audit checklists, and staff training records.\u003cbr\u003eIndividual price: $69\u003c\/p\u003e\n\u003cp\u003eTotal if purchased individually: $425\u003cbr\u003eBundle price: $299 — save $126 (30% off)\u003cbr\u003e\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703211778412,"sku":null,"price":299.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_dental_4.png?v=1777692441"},{"product_id":"complete-whs-management-system-bundle-2026","title":"Complete WHS Management System Bundle 2026 - Save $126","description":"\u003cp\u003eEverything your Australian dental practice needs to build, implement, and maintain a complete Work Health and Safety management system — five comprehensive resources in one bundle, aligned with the Model WHS Act and the 2023 Psychosocial Hazard Regulations.\u003c\/p\u003e\n\u003cp\u003ePurchased individually these five products total $425. Buy the bundle and save $126.\u003c\/p\u003e\n\u003cp\u003eWHS compliance in a dental practice is complex, the legislation is detailed, and the penalties are serious. This bundle takes the hard work out of it — giving your Practice Manager and practice owner a complete, practice-ready WHS system covering risk management, emergency response, staff induction, incident reporting, and all required forms and registers.\u003c\/p\u003e\n\u003cp\u003e✔ 5 fully editable Microsoft Word resources\u003cbr\u003e✔ Aligned with the Model WHS Act and 2023 Psychosocial Hazard Regulations\u003cbr\u003e✔ 2026-compliant\u003cbr\u003e✔ Instant digital download — all 5 documents delivered together\u003cbr\u003e✔ Single-practice licence\u003c\/p\u003e\n\u003cp\u003eWhat's Included:\u003c\/p\u003e\n\u003cp\u003e1. Complete WHS Management System Manual 2026\u003cbr\u003eThe most comprehensive WHS manual available for Australian dental practices — 81 pages, 31 sections, covering every WHS obligation from risk assessment and hazardous substances to psychosocial hazards, ergonomics, contractor management, and all required forms and registers. The complete WHS reference for your practice.\u003cbr\u003eIndividual price: $149\u003c\/p\u003e\n\u003cp\u003e2. WHS Risk Management Toolkit 2026\u003cbr\u003eA complete risk management framework — covering the 4-step risk management process, Hierarchy of Controls, colour-coded Hazard Risk Matrix, Psychosocial Hazards Policy (2026 updated), Hazardous Substances Policy, SDS Register, 26-item Workplace Inspection Checklist, Risk Assessment Register, Legal Requirements Register, and Annual WHS Audit Checklist.\u003cbr\u003eIndividual price: $79\u003c\/p\u003e\n\u003cp\u003e3. WHS Emergency, First Aid \u0026amp; Incident Management Pack 2026\u003cbr\u003eA complete emergency, first aid, and incident management system — covering emergency management planning, fire safety procedures, first aid protocols, incident reporting and investigation, injury management, return to work, fitness for work, and a print-ready Incident Report Form and Incident Register.\u003cbr\u003eIndividual price: $79\u003c\/p\u003e\n\u003cp\u003e4. WHS Induction \u0026amp; Training Pack 2026\u003cbr\u003eEverything you need to induct new team members safely and compliantly — covering WHS Policy Statement, worker legal duties, right to stop unsafe work, hazard identification and reporting, emergency procedures, manual handling, ergonomics, OOS, noise and lighting, young workers, Psychosocial Hazards Policy (2026 updated), and a 21-item sign-off WHS Induction Checklist.\u003cbr\u003eIndividual price: $69\u003c\/p\u003e\n\u003cp\u003e5. WHS Forms, Registers \u0026amp; Checklists Pack 2026\u003cbr\u003eA complete set of 13 ready-to-use WHS forms and registers — including Incident Report Form, Incident Register, Workplace Inspection Checklist, WHS Annual Audit Checklist, Fire Safety Checklist, Equipment Inspection Register, WHS Training Register, Vaccination Register, Hazardous Substances Register, Contractor Register, Emergency Drill Log, and First Aid Register.\u003cbr\u003eIndividual price: $49\u003c\/p\u003e\n\u003cp\u003eTotal if purchased individually: $425\u003cbr\u003eBundle price: $299 — save $126 (30% off)\u003cbr\u003e\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703217381740,"sku":null,"price":299.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_dental_1.png?v=1777692442"},{"product_id":"complete-hr-employment-bundle-2026-4-product-hr-system-for-australian-dental-practices-save-197","title":"Complete HR \u0026 Employment Bundle 2026 - Save $197","description":"\u003cp\u003eEverything your Australian dental practice needs to manage your people compliantly and professionally — four comprehensive HR resources in one bundle, fully updated for every significant 2025–2026 employment law change including Right to Disconnect, Payday Super, Baby Priya's Law, and updated casual conversion rights.\u003c\/p\u003e\n\u003cp\u003ePurchased individually these four products total $596. Buy the bundle and save $197.\u003c\/p\u003e\n\u003cp\u003eFrom the moment you advertise a role through to onboarding, day-to-day management, and policy compliance, this bundle gives your Practice Manager and practice owner a complete, practice-ready HR system — without the cost of engaging an HR consultant to build it from scratch.\u003c\/p\u003e\n\u003cp\u003e✔ 4 fully editable Microsoft Word resources\u003cbr\u003e✔ Updated for all 2025–2026 employment law changes\u003cbr\u003e✔ Fair Work Act 2009 compliant\u003cbr\u003e✔ Instant digital download — all 4 documents delivered together\u003cbr\u003e✔ Single-practice licence\u003c\/p\u003e\n\u003cp\u003e⚠ These documents are templates only and do not constitute legal advice. Have them reviewed by a qualified employment lawyer before implementation to ensure they are appropriate for your specific circumstances, applicable Modern Award, and state or territory jurisdiction.\u003c\/p\u003e\n\u003cp\u003eWhat's Included:\u003c\/p\u003e\n\u003cp\u003e1. HR Manual 2026\u003cbr\u003eA comprehensive HR management manual written specifically for Australian dental practices — covering every aspect of people management from recruitment and onboarding through to performance management, disciplinary processes, and offboarding. The complete HR reference guide for your Practice Manager and practice owner.\u003cbr\u003eIndividual price: $149\u003c\/p\u003e\n\u003cp\u003e2. HR Policy Pack 2026\u003cbr\u003e25+ ready-to-use HR policies for Australian dental practices — fully updated for Right to Disconnect (now extended to small businesses), Payday Super, Casual Conversion, updated Parental Leave, and Baby Priya's Law. Simply replace [Your Practice Name] throughout and the pack is ready to implement.\u003cbr\u003eIndividual price: $99\u003c\/p\u003e\n\u003cp\u003e3. Recruitment \u0026amp; Onboarding Kit 2026\u003cbr\u003eA complete recruitment and onboarding system — covering position descriptions, job advertisement templates, interview guides, reference check frameworks, offer letter templates, and a comprehensive new employee onboarding checklist. Everything you need to attract, select, and onboard the right people for your practice.\u003cbr\u003eIndividual price: $199\u003c\/p\u003e\n\u003cp\u003e4. Staff Handbook 2026\u003cbr\u003eA professionally written staff handbook for Australian dental practices — covering your practice values, team expectations, workplace conduct, leave entitlements, HR policies, and everything a new team member needs to know from day one. Fully editable and ready to brand with your practice name and logo.\u003cbr\u003eIndividual price: $149\u003c\/p\u003e\n\u003cp\u003eTotal if purchased individually: $596\u003cbr\u003eBundle price: $399 — save $197 (33% off)\u003cbr\u003e\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703234355564,"sku":null,"price":399.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_staff_1on1.png?v=1777698012"},{"product_id":"casual-employment-bundle-2026-complete-toolkit-for-australian-dental-practices-save-37","title":"Casual Employment Bundle 2026 — Save $37","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eEverything your Australian dental practice needs to engage, manage, and support casual employees — legally and confidently. Three ready-to-use resources built specifically for dental practices, fully updated for 2026 Fair Work Act changes including the Right to Disconnect, Casual Conversion for small businesses, and Payday Super.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003ePurchased individually these three products total $197. Buy the bundle and save $37.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eWhether you are taking on your first casual employee or tightening up your existing casual employment documentation, this bundle gives you a legally current, professionally written toolkit you can use immediately.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e⚠️ \u003cem\u003eAll documents are templates only and do not constitute legal advice. We recommend having your employment agreement reviewed by a qualified employment lawyer before use.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✔ 3 fully editable Microsoft Word resources ✔ Updated for Right to Disconnect (26 August 2025), Casual Conversion for small business (26 August 2025), Payday Super (1 July 2026), and Baby Priya's Law (7 November 2025) ✔ Aligned with the Fair Work Act 2009 and Health Professionals and Support Services Award 2020 ✔ 2026-compliant ✔ Instant digital download — all 3 documents delivered together ✔ Single-practice licence\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e \u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703554367852,"sku":null,"price":160.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_business_financials.png?v=1777776478"},{"product_id":"business-intelligence-bundle-2026-complete-practice-performance-planning-system-for-australian-dental-practices-save-106","title":"Business Intelligence Bundle 2026 - Save $106","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eStop guessing. Start measuring. This is the complete business intelligence system for Australian dental practices — five integrated resources that give your Practice Manager and Practice Owner everything needed to track performance, understand the numbers, plan strategically, and drive profitable growth.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003ePurchased individually these five products total $546. Buy the bundle and save $106.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eMost dental practices have financial data sitting in their practice management software but no system for turning that data into decisions. This bundle closes that gap — giving you a structured, step-by-step performance tracking and planning system built specifically for Australian dental practices.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✔ 3 fully editable Microsoft Word documents + 2 Microsoft Excel workbooks ✔ 6 KPIs tracked across dentist productivity, hygienist productivity, surgery utilisation, new patient activity, recall efficiency, and expenses ✔ Aligned with Australian dental industry benchmarks — 2025\/2026 ✔ Includes Payday Super (1 July 2026) and current Superannuation Guarantee rate (12%) ✔ 2026-compliant ✔ Instant digital download — all 5 documents delivered together ✔ Single-practice licence\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWhat's Included:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e1. Practice KPI Spreadsheet 2026\u003c\/strong\u003e \u003cem\u003e(Excel)\u003c\/em\u003e The tracking engine of the bundle — an 8-tab Excel workbook that automatically calculates all 6 key practice KPIs from your monthly data inputs. Enter your numbers once and the spreadsheet does the rest — calculating productivity rates, utilisation percentages, recall efficiency, and expense ratios, and comparing them against current Australian dental industry benchmarks.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIncludes: Monthly Dashboard, KPI 1–6 individual tracking tabs, Industry Benchmarks 2025\/2026 reference tab.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $199\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e2. KPI Workbook 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e The thinking companion to the KPI Spreadsheet — a structured workbook that guides you through interpreting your KPI results, identifying root causes when performance falls short, developing action plans, and tracking improvement over time. Built around the four-step Continual Improvement Cycle (Plan → Do → Check → Act).\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cem\u003e\"The spreadsheet is where you track. The workbook is where you think.\"\u003c\/em\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e3. Practice Financial Forecast 2026\u003c\/strong\u003e \u003cem\u003e(Excel)\u003c\/em\u003e A complete 6-tab financial modelling tool — covering annual revenue and expense forecasting, 3-year financial projections, monthly cash flow tracking, break-even analysis, and a practice startup cost planner. Driven by a single Setup \u0026amp; Assumptions tab so your practice details flow automatically through every calculation.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e513 formulas — all recalculated and validated for 2026, including Payday Super and 12% SG rate.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $149\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e4. Dental Practice Business Plan 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A strategic planning template built specifically for Australian dental practices — 10 sections covering practice overview, vision and values, market analysis, SWOT, marketing strategy, operational planning, financial targets, KPI goals, risk management, and a 90-day action plan. Cross-references the Practice Financial Forecast throughout so your strategy and your numbers are always aligned.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $99\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e5. Dental Spend Tracker 2026\u003c\/strong\u003e \u003cem\u003e(Excel)\u003c\/em\u003e An 18-tab spend management system covering every category of dental consumable and supply expenditure — 12 monthly tracking sheets, an annual summary dashboard, supplier spend analyser, consumables budget builder, and minor equipment budget builder. Includes current Australian dental supplier references and practical tips for reducing stock spend.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e208 formulas — all validated. Tracks consumables against the 6–8% of GFI benchmark.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $99\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eTotal if purchased individually: $546 Bundle price: $440 — save $106 \u003c\/strong\u003e\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703559840108,"sku":null,"price":440.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_business_planning.png?v=1777776478"},{"product_id":"meeting-management-bundle-2026-complete-practice-meeting-system-for-australian-dental-practices-save-71","title":"Meeting Management Bundle 2026 - Save $50","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eMost dental practice meetings are too long, too unfocused, and too easy to cancel. This bundle gives your Practice Manager a complete, structured meeting system — covering every type of practice meeting from the 10-minute daily huddle to the monthly strategic business review — so every meeting has a purpose, runs to time, and drives action.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003ePurchased individually these five products total $165. Buy the bundle and save $50.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eWell-run meetings are one of the fastest ways to improve practice culture, accountability, and performance. Poorly run meetings are one of the fastest ways to disengage your team. This bundle gives you the templates, tools, and guidance to make every meeting count.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✔ 4 fully editable Microsoft Word templates + 1 Microsoft Excel workbook ✔ Covers every meeting type — daily, monthly team, monthly business, and ad hoc ✔ Built around the Resolve Dental Consultancy 4 Ps Framework (People, Patients, Production, Priorities) ✔ Includes KPI cross-references aligned with the Resolve Practice KPI system ✔ 2026-compliant — includes Right to Disconnect guidance for after-hours meeting expectations ✔ Instant digital download — all 5 documents delivered together ✔ Single-practice licence\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWhat's Included:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e1. Practice Meeting Management Guide 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e The anchor document of the bundle — a complete guide for Practice Managers on how to plan, run, and follow up every type of practice meeting. Covers the meeting hierarchy (Daily Huddle → Monthly Team Meeting → Monthly Business Meeting), how to write effective agendas, facilitation techniques, how to manage difficult participants, and how to ensure actions are followed through. Includes a 7-meeting framework mapped to the practice calendar.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $49\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e2. Monthly Business Meeting Template 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A structured agenda and minutes template for the monthly strategic meeting between the Practice Manager and Practice Owner. Six agenda sections covering KPI performance review, financial summary, HR update, marketing, compliance, and strategic priorities — with direct cross-references to the Resolve KPI Spreadsheet, Financial Forecast, and Marketing KPI Tracker. Includes a three-party sign-off section.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cem\u003e\"The monthly business meeting between a Practice Manager and Practice Owner is the most important strategic touchpoint in any dental practice.\"\u003c\/em\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e3. Monthly Team Meeting Template 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A structured agenda and minutes template for the full practice team meeting. Eight agenda sections covering patient experience wins, clinical updates, KPI results, HR matters, marketing, compliance, and team priorities — written specifically to share performance data in a positive, forward-looking way that engages the team without disclosing commercially sensitive financial detail. Includes action register and three-party sign-off.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e4. Daily Huddle Template 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A 10–15 minute daily stand-up template built around the Resolve Dental Consultancy 4 Ps Framework — People, Patients, Production, and Priorities. Covers the day's schedule, patient-specific flags, production targets, and team priorities in a structured format that keeps the huddle focused and on time. Includes guidance on rotating the chair and how to manage items that need to be taken offline.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003e5. Meeting Action Register 2026\u003c\/strong\u003e \u003cem\u003e(Excel)\u003c\/em\u003e A three-tab Excel workbook for tracking every action, commitment, and follow-up across all practice meetings. Includes a Master Action Register with status tracking (Done \/ In Progress \/ Overdue), an Annual Meeting Planner mapping all meeting types across the calendar year, and a Meeting Effectiveness Tracker to monitor completion rates and identify patterns over time.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e30 formulas — all validated. Includes pre-filled sample data so you can see exactly how it works.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703563510124,"sku":null,"price":115.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_staff_team_meeting.png?v=1777698012"},{"product_id":"complete-compliance-bundle-2026-9-practice-compliance-checklists-for-australian-dental-practices-save-97","title":"Complete Compliance Bundle 2026 - Save $51","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eEvery compliance checklist your Australian dental practice needs — in one complete, audit-ready bundle. Nine structured checklists covering daily operations, WHS, infection control, equipment maintenance, privacy, AHPRA registrations, recall performance, new patient administration, and your annual end-of-year review.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003ePurchased individually these nine products total $301. Buy the bundle and save $51.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eCompliance in a dental practice is not a once-a-year exercise — it is a daily, monthly, and annual discipline. This bundle gives your Practice Manager a structured system for staying on top of every compliance obligation, so nothing is missed, everything is documented, and your practice is audit-ready at any time.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003e✔ 9 fully editable Microsoft Word checklists — print and use immediately ✔ Aligned with AS\/NZS 5369:2023, ADA Guidelines 5th Edition (2026), Privacy Act 1988, AHPRA standards, and the Fair Work Act 2009 ✔ Covers daily, weekly, monthly, bi-annual, and annual compliance requirements ✔ Includes sign-off fields for accountability and audit trail ✔ 2026-compliant — updated for Payday Super, Right to Disconnect, and Notifiable Data Breaches ✔ Instant digital download — all 9 documents delivered together ✔ Single-practice licence\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWhat's Included:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL1 — Daily Opening \u0026amp; Closing Checklist 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e 43 systematic checks at the start and end of every clinical day — covering DUWL flush, autoclave spore test, AED check, emergency kit, schedule review, end-of-day data backup, and alarm security. Print one per day and sign off. Builds the daily discipline that prevents compliance failures.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL2 — Best Practice Walk-Around Audit 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A scored walk-around audit covering 20 areas of practice performance — rated out of 10, with anything below 8 flagged for action. Covers clinical standards, patient experience, team culture, marketing, KPI performance, compliance, and facilities. Designed to be completed quarterly and tracked over time to measure practice improvement.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cem\u003e\"This is Resolve Dental Consultancy's single most recommended Practice Manager tool.\"\u003c\/em\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL3 — WHS \u0026amp; Infection Control Checklist 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A combined bi-annual WHS audit and monthly infection control compliance review — 95 items across 15 sections. Covers psychosocial hazards (2023 WHS Regulations), emergency equipment, manual handling, PPE, sterilisation, DUWL management, waste disposal, sharps safety, and staff immunisation. Aligned with AS\/NZS 5369:2023 and ADA Guidelines 5th Edition (2026).\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL4 — Equipment Maintenance Schedule 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A comprehensive maintenance frequency guide and completion log for all 11 dental equipment categories — autoclave, handpieces, dental chair, X-ray equipment, AED, suction, compressor, oxygen, nitrous oxide, amalgam separator, and waterlines. Includes Last Done and Next Due date columns. Aligned with manufacturer requirements and Australian standards.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL5 — Privacy \u0026amp; Data Security Checklist 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e An annual compliance review covering all Privacy Act 1988 (Cth) obligations, the Notifiable Data Breaches (NDB) Scheme, cybersecurity best practice, and data retention requirements — 41 items across 6 sections. Includes MFA requirements, staff access controls, data breach response protocol, and OAIC notification obligations.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL6 — AHPRA \u0026amp; Regulatory Compliance Tracker 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e An annual tracker for all AHPRA registrations, professional indemnity and public liability insurances, radiation licences, equipment calibration certificates, CPD currency, and WHS compliance obligations. Ensures no registration or licence lapses unnoticed — with renewal date fields and responsible person columns for every item.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL7 — Recall \u0026amp; Appointment Book Audit 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A monthly audit of recall system health and appointment book performance — linked directly to Resolve Dental Consultancy KPIs 4 and 5. Covers recall pre-booking rate (target \u0026gt;80%), FTA rate (target \u0026lt;5%), surgery utilisation (target 85–95%), overdue patient reactivation, treatment plan follow-up, and new patient source tracking.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $29\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL8 — End of Year Practice Checklist 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A comprehensive 61-item annual review covering every area of the practice — financial close-off and planning, HR and payroll compliance, AHPRA registration renewal (30 November), equipment servicing, CDBS year-end reconciliation, marketing review, cybersecurity password updates, and 2027 goal setting. Updated for Payday Super (1 July 2026) and Right to Disconnect.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $49\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCL9 — New Patient Administration Checklist 2026\u003c\/strong\u003e \u003cem\u003e(Word)\u003c\/em\u003e A 32-item checklist to complete for every new patient — covering pre-appointment confirmation, reception check-in, Privacy Act collection notice, medical history and consent, HICAPS verification, clinical record setup, recall pre-booking, and Google review request. Ensures every new patient receives a consistent, compliant, and welcoming first experience.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIndividual price: $49\u003c\/p\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53703567147372,"sku":null,"price":250.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/photo_reception_4.png?v=1777692441"},{"product_id":"the-new-pm-starter-pack","title":"The New PM Starter Pack 2026 - Save $85","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eSix Essential Resources for Practice Managers Starting a New Role or Building a Stronger Foundation in an Australian Dental Practice\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eStarting a new practice manager role is one of the most exciting — and most overwhelming — transitions in a dental career. There is so much to learn, so much to establish, and so much riding on getting the first 90 days right. The practices where new PMs thrive are not the ones with the easiest teams or the most supportive owners. They are the ones where the PM had a clear plan, the right frameworks, and the confidence that comes from knowing exactly what to do next.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe \u003cstrong\u003eNew PM Starter Pack\u003c\/strong\u003e brings together six of the most essential resources in the Resolve library — specifically chosen for the practice manager who is new to the role, stepping up from a 2IC position, or simply ready to build a stronger, more deliberate foundation in the practice they already manage. Six documents. One bundle. Everything you need to start well and lead with confidence.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\u003cstrong\u003eWhat's included:\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e1 — 90-Day New PM Action Plan\u003c\/strong\u003e The complete roadmap for the first three months in a practice manager role. Structured across three phases — Learn (Days 1–30), Build (Days 31–60), and Lead (Days 61–90) — with specific weekly priorities, audit checklists, and milestones for each phase. Covers what to observe, what to document, what to fix, and how to establish credibility with the team and the owner from day one. Whether you are brand new to the role or have been in it for years without a structured plan, this is where to start. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e2 — Owner-PM Relationship Framework\u003c\/strong\u003e The single most important relationship in a dental practice — and the one that is most often left to chance. This framework sets out the expectations, communication rhythms, decision-making boundaries, and feedback processes that make the owner-PM relationship genuinely work for both people. Includes a structured 60-minute conversation guide to use with the practice owner in the first month, a communication preferences template, and a quarterly relationship check-in process. The practices that run well are almost always the ones where this relationship is clear, deliberate, and regularly maintained. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e3 — Team Culture \u0026amp; Values Workbook\u003c\/strong\u003e A practical guide and workshop workbook for building a deliberate, values-driven team culture. Includes a culture audit, ready-to-use value cards, a structured 60-minute team workshop, and daily PM habits for building and sustaining the culture you want. Not a motivational poster — a working tool designed to be used with the team right now. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e4 — DISC Personality Profiling Workbook\u003c\/strong\u003e A complete DISC self-assessment and leadership guide for dental practice teams. Includes a 20-question questionnaire, scoring sheet, full style explanations written specifically for PM and 2IC roles, and a practical team application toolkit. Run it as a team workshop and watch the communication dynamics shift. No subscription, no external tool — everything is in the document. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e5 — Staff Recognition \u0026amp; Rewards Guide\u003c\/strong\u003e A practical guide for recognising, acknowledging, and rewarding dental practice team members in ways that genuinely motivate — without breaking the budget. Covers the psychology of recognition, what works for different personality types, day-to-day recognition habits, milestone acknowledgement, and a comprehensive ideas bank across every budget level. One of the most consistently underused leadership tools in dental practice management, and one of the most impactful when done well. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e6 — Difficult Conversations Guide\u003c\/strong\u003e A practical framework for having the conversations that most practice managers avoid — underperformance, attitude issues, personal hygiene, conflict between team members, and the gap between what was agreed and what is actually happening. Covers how to prepare, how to open the conversation, how to stay on track when it gets uncomfortable, and how to document the outcome. The PM who can have difficult conversations confidently and consistently is the PM who builds the strongest teams. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003eWho this pack is for:\u003c\/strong\u003e Practice Managers who are new to the role and want a structured, confident start — not just a list of things to figure out as they go. Experienced PMs who have never had a formal framework for the owner relationship, team culture, or difficult conversations and want to build one now. 2ICs preparing to step up into a PM role and wanting to understand what the role actually requires before they are in it. Practice Owners who want to give their new or existing PM the best possible tools to succeed.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e📦 Bundle includes 6 instant digital downloads — all in editable Microsoft Word (.docx) format. Each document is delivered separately and available immediately after purchase.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e⬇️ Instant digital download — all six documents available immediately after purchase\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e🦷 Built for Australian dental practices — every document references Australian Award conditions, Fair Work obligations, and the specific realities of managing a dental practice team\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e💰 Individual value $174 — yours for $89. Save $85.\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53977981616492,"sku":null,"price":89.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/lifestyle_pm_leadership_window.png?v=1779349187"},{"product_id":"team-management-pack-save-114","title":"Team Management Pack - Save $114","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eSeven Essential Resources for Practice Managers Who Want a Well-Defined, Well-Run, and Well-Led Dental Practice Team\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eA dental practice runs on its people. The clinical skill is there, the equipment is there, the patients are there — but if the team doesn't know exactly what their role requires, if meetings are unproductive or never happen at all, and if there are no clear standards to manage against, the practice will always underperform relative to its potential. The practices that run well are the ones where every team member knows what is expected of them, where the PM runs meetings that actually move things forward, and where the whole team is working from the same playbook.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe \u003cstrong\u003eTeam Management Pack\u003c\/strong\u003e brings together seven of the most practical team management resources in the Resolve library — covering role clarity for every clinical and administrative position, job description templates, and a complete meeting management system. Seven documents. One bundle. Everything a practice manager needs to define, lead, and run a high-performing dental practice team.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\u003cstrong\u003eWhat's included:\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e1 — Dental Assistant Role Manual\u003c\/strong\u003e The complete reference guide for the dental assistant role in an Australian dental practice. Covers scope of practice, daily clinical and non-clinical responsibilities, infection control obligations, instrument management, surgery preparation and pack-down, patient communication standards, and KPIs. Sets clear expectations from day one and gives every dental assistant a single, comprehensive reference for everything the role requires. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e2 — Hygienist \/ OHT Role Manual\u003c\/strong\u003e The complete reference guide for the dental hygienist and oral health therapist role. Covers AHPRA registration requirements, state-specific scope of practice, daily responsibilities, periodontal assessment protocol, patient communication and recall, pre-booking expectations, and KPIs including column utilisation rate, pre-booking rate, and active patient count. Designed to be provided at the start of employment and reviewed annually. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e3 — Front Office Coordinator Role Manual\u003c\/strong\u003e The complete reference guide for the front office coordinator role — the most underestimated position in a dental practice. Covers patient communication standards, appointment book management, recall and reactivation, HICAPS and health fund processing, end-of-day reconciliation, new patient experience, and KPIs. Sets a professional standard for the role and gives every FOC a clear picture of what excellent performance looks like and how it will be measured. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e4 — Job Description Templates Pack\u003c\/strong\u003e Ready-to-use job description templates for every core role in a dental practice — practice manager, dental assistant, hygienist\/OHT, front office coordinator, treatment coordinator, and 2IC. Each template covers the role summary, key responsibilities, required qualifications and experience, reporting structure, and performance expectations. Use them for recruitment, induction, and performance management — or as the foundation for a customised version that reflects your specific practice. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e5 — Practice Meeting Management Guide\u003c\/strong\u003e A complete guide to running effective practice meetings — covering why most dental practice meetings fail, how to set a clear agenda, how to manage time and participation, how to handle conflict in a meeting, and how to ensure decisions are followed through. Includes guidance on meeting frequency, who should attend, and how to build a meeting culture where team members actually want to be present. The PM who runs great meetings builds a team that communicates well, resolves problems quickly, and moves in the same direction. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e6 — Monthly Team Meeting Pack\u003c\/strong\u003e A complete, ready-to-use pack for the monthly all-team meeting — including a structured agenda template, a pre-meeting preparation checklist, a facilitation guide for the PM, a team wins and recognition section, a practice update framework, and a minutes template. Designed so the PM can prepare and run a professional, productive monthly meeting in under 30 minutes of preparation time. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e7 — Practice Meeting Agenda Pack\u003c\/strong\u003e A set of ready-to-use agenda templates for every type of practice meeting — clinical team meetings, administrative team meetings, one-on-one check-ins, performance review meetings, and emergency team huddles. Each template is structured to keep the meeting focused, time-efficient, and outcome-oriented. Use them as-is or customise for your practice's specific meeting rhythm. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003eWho this pack is for:\u003c\/strong\u003e Practice Managers who want every team member to have a clear, documented standard for their role — and a meeting system that keeps the whole team aligned and accountable. Practice Owners who are tired of role ambiguity, inconsistent performance, and meetings that go nowhere. Any practice that is onboarding new team members and wants professional, ready-to-use role manuals and job descriptions rather than starting from scratch. Practices that have never had a consistent meeting rhythm and want to build one that actually works.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e📦 Bundle includes 7 instant digital downloads — all in editable Microsoft Word (.docx) format. Each document is delivered separately and available immediately after purchase.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e⬇️ Instant digital download — all seven documents available immediately after purchase\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e🦷 Built for Australian dental practices — every role manual references AHPRA registration requirements, Australian Award conditions, ADA item numbers, and HICAPS claiming standards\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e💰 Individual value $203 — yours for $89. Save $114.\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53978002784620,"sku":null,"price":89.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/lifestyle_team_celebration.jpg?v=1778745275"},{"product_id":"the-patient-experience-marketing-pack-2026-save-114","title":"The Patient Experience \u0026 Marketing Pack 2026 - Save $114","description":"\u003cp\u003e\u003cmeta charset=\"utf-8\"\u003e\u003cspan\u003eSeven Essential Resources for Dental Practices That Want to Attract New Patients, Retain Existing Ones, and Build a Strong Online Presence\u003c\/span\u003e\u003c\/p\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe practices that grow consistently are not always the ones with the best clinical team or the most modern equipment. They are the ones that make every patient feel genuinely welcomed from the very first contact, follow up consistently, stay visible online, and give patients a reason to come back — and to tell their friends. Most of this is not complicated. It just requires the right systems, the right templates, and the discipline to run them consistently.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003eThe \u003cstrong\u003ePatient Experience \u0026amp; Marketing Pack\u003c\/strong\u003e brings together seven of the most practical patient-facing resources in the Resolve library — covering the complete new patient journey, patient reactivation, Google review management, social media, and quarterly newsletters. Seven documents. One bundle. Everything a practice needs to deliver a consistently excellent patient experience and build the kind of online presence that drives real growth.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\u003cstrong\u003eWhat's included:\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e1 — Google Review Response Templates\u003c\/strong\u003e A complete set of ready-to-use response templates for every type of Google review — five-star reviews, four-star reviews, neutral reviews, and negative reviews. Responding to every Google review is one of the most effective and most overlooked reputation management strategies available to a dental practice. These templates are AHPRA compliant, warm and professional in tone, and written to be customised with the patient's name and specific detail in under two minutes. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e2 — New Patient Admin Checklist\u003c\/strong\u003e A step-by-step checklist covering every administrative task involved in onboarding a new patient — from the initial enquiry through to the post-appointment follow-up. Covers phone enquiry handling, new patient form collection, health fund verification, appointment confirmation, clinical record creation, HICAPS setup, and post-appointment documentation. Ensures every new patient receives a consistent, professional experience regardless of which team member is managing the process. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e3 — New Patient Email Sequence\u003c\/strong\u003e Three ready-to-send email templates covering the complete new patient journey — booking confirmation, pre-appointment reminder, and post-appointment follow-up. Replace the bracketed placeholders with your practice details, load into your practice management software, set the send triggers, and the sequence runs automatically for every new patient. Includes SMS alternatives for all three touchpoints and an AHPRA compliance note for the post-appointment Google review invitation. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e4 — New Patient Welcome Pack\u003c\/strong\u003e A complete, ready-to-customise welcome pack for new patients — covering a personal welcome message from the practice, what to expect at the first appointment, the practice's approach to patient care, health fund and payment information, and the practice's contact details and opening hours. Designed to be emailed to new patients before their first appointment or printed and presented on arrival. Sets the tone for the patient relationship from the very first visit. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e5 — Patient Reactivation Pack\u003c\/strong\u003e A complete system for identifying and reactivating overdue patients — covering how to segment the overdue patient list, a sequence of ready-to-send reactivation email and SMS templates, a phone script for the follow-up call, and guidance on when to stop pursuing a patient and how to manage the record. One of the highest-return activities in dental practice marketing — reactivating a patient who already knows and trusts the practice costs a fraction of acquiring a new one. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e6 — Practice Newsletter Template\u003c\/strong\u003e A quarterly patient newsletter template with four seasonal editions — Summer, Autumn, Winter, and Spring — each with ready-to-customise content covering a personal message from the practice, a seasonal oral health tip, a practice news section, a team member profile, and a seasonally relevant call to action. AHPRA compliant throughout. Replace the placeholders, add your practice news, and send. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003e7 — Social Media Caption Templates\u003c\/strong\u003e A complete set of ready-to-use social media caption templates for Facebook and Instagram — covering educational posts, team culture posts, patient experience posts, seasonal oral health tips, practice news announcements, and recall reminder posts. Written in a warm, professional tone that reflects well on the practice without making clinical claims that breach AHPRA advertising guidelines. Includes a posting frequency guide and a simple 4-week content calendar template. \u003cem\u003eIndividual value: $29.\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e\n\u003cstrong\u003eWho this pack is for:\u003c\/strong\u003e Practice Managers who want to deliver a consistently excellent new patient experience without reinventing the wheel for every new team member who joins the front desk. Practice Owners who want to grow the practice through better retention and online reputation rather than expensive advertising. Front Office Coordinators responsible for new patient onboarding, recall management, and social media who want ready-to-use templates that are professional, AHPRA compliant, and easy to customise. Any practice that knows its patient communication and online presence could be stronger but has never had the time or the starting point to build a proper system.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e📦 Bundle includes 7 instant digital downloads — all in editable Microsoft Word (.docx) format. Each document is delivered separately and available immediately after purchase.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e⬇️ Instant digital download — all seven documents available immediately after purchase\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e🦷 Built for Australian dental practices — AHPRA compliant throughout, references HICAPS, Australian health fund extras cycles, and Australian social media best practices for healthcare providers\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"my-[1px]\"\u003e\n\u003cdiv class=\"py-[3px] whitespace-pre-wrap u-break-words\"\u003e💰 Individual value $203 — yours for $89. Save $114.\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Resolve Dental Consultancy","offers":[{"title":"Default Title","offer_id":53978022347116,"sku":null,"price":89.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/files\/lifestyle_manager_laptop_review.jpg?v=1778745275"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/9657\/6876\/collections\/photo_reception_2.png?v=1777967338","url":"https:\/\/www.resolvedentalconsultancy.com.au\/collections\/bundles.oembed?page=2","provider":"Resolve Dental Consultancy","version":"1.0","type":"link"}